Delivery Policy
**Delivery Policy for Prestige Home and Decor (Pty) Ltd
At Prestige Home and Decor, we are committed to providing efficient and reliable delivery services for your furniture purchases. Please review our delivery policy to understand the terms and conditions associated with your order.
**1. Delivery Areas**
- We deliver across South Africa. Availability may vary based on the location, and some remote areas may incur additional fees or extended delivery times.
**2. Delivery Timeline**
- Standard delivery typically occurs within 5 to 7business days from the date of your order confirmation.
- For large furniture items or customized orders, delivery may take up to [insert 21 business days.
**3. Delivery Charges**
- Delivery fees are calculated at checkout based on the destination, order size, and any applicable promotions.
- Additional charges may apply for delivery to hard-to-reach areas or if multiple deliveries are required to complete your order.
**4. Delivery Method**
- Deliveries will be made by our own delivery team or a third-party courier.
- For larger items, our team will assist with unloading and bringing the item to your designated delivery location, provided safe access is available.
**5. Delivery Confirmation**
- Upon delivery, you will be required to sign a confirmation of receipt. Please inspect the items during delivery to ensure they are free from damage.
**6. Changes to Delivery Details**
- If you need to change the delivery address or reschedule your delivery date, please contact our customer service team at least 48 hours before the scheduled delivery.
**7. Missed Deliveries**
- If you are not available at the scheduled delivery time, an additional delivery fee may be charged for rescheduling the delivery.
- A representative will attempt to contact you to arrange a new delivery time.
**8. Cancellations and Refunds**
- Once your order has been shipped, cancellations are not permitted. Please refer to our Returns Policy for information regarding damaged or defective items.
**9. Contact Us**
For any inquiries related to delivery, please contact our customer service via:
- Email: uzertai@gmail.com
- Phone: 073 298 3640
**10. Changes to the Policy**
We reserve the right to modify this delivery policy at any time. Any updates will be reflected on our website.
By proceeding with your purchase at Prestige Home and Decor, you acknowledge that you have read and understood this delivery policy and agree to its terms.
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